Now Hiring - Insurance Change Management, Principal in Oakland, CA

JOB DESCRIPTION
Your Role

The People and Engagement team is embarking on a multi-year end-to-end transformation journey to unlock new forms of value for members and providers, through a mix of operating model, process, technology, and people initiatives . The Principal, Change Management Lead will report to the Senior Manager, Enterprise Change Management. In this role you will lead the change strategies/plans for Blue Shield of CA, aligning fundamentally new ways of working across the enterprise. This role will have special emphasis on delivering end-to-end impactful change strategies and plans to achieve desired business and people outcomes.

Your Work

In this role, you will:

• Lead change strategy for multiple strategic priorities for the enterprise (cross-business integration, functional complexity, substantial / pervasive change).
• Own overall change capability development for part of the enterprise.
• Coach/advise leaders at the VP and above level, along with select partners (e.g. HRBPs, communications).
• Establish standards for People Change Management at Blue Shield of CA, leveraging internal/external practices, contributing to lessons learned and engaging in the broader community of change practitioners.
• Serve as a change lead for select enterprise-wide priorities with significant strategic impact and complexity
  • Orchestrate integrated, overall change strategies and partner across Blue Shield roles (e.g. HRBPs, Internal Communications, PMO, Readiness Leads) to facilitate organizational change and deliver a seamless client experience
  • Coach / advise leaders at the VP/SVP levels throughout initiatives, while partnering with HRBPs, communications and other teams to grow change capabilities more broadly
  • Amplify and accelerate ability to meet desired business and people outcomes of each priority
  • Foster organizational agility through engagements in across the enterprise to more readily adapt in a continually changing environment
• Establish standards for Change Management at Blue Shield of CA, leveraging internal/external practices, contributing to lessons learned, developing standard tools and resources, and engaging in the broader community of change practitioners. Advise senior leadership and key partners as needed.
  

Your Knowledge and Experience

• Requires Master’s level degree or equivalent experience and minimum 10 years of prior relevant experience.
• Mastery of the dynamics and principles of change at the individual, team and organizational levels – may be certified in a variety of change models & methodologies (e.g. Prosci, ACMP, AIM, Kotter, GE).
• Has led large-scale transformation projects across the entire enterprise (crossfunctional, cross-business) from initiation through sustainment.
• Deep understanding of Blue Shield of CA's business environment and operating model.

• Deep knowledge of multiple disciplines related to change (e.g. communications, adult learning, leadership development, org design, design thinking) and flexibility to operate across a variety of changes (operating model, organization design, systems implementations, M&A).
• Diagnostic skills to break down complex challenges, identify root causes, and structure targeted recommendations
• Functional breadth to apply knowledge from multiple related disciplines in large-scale change such as communications, learning, leadership development, org design, process improvement and design thinking
• Experiential breadth of demonstrated experience supporting a variety of changes (operating model, organization design, systems implementations, M&A, etc.)
  

Pay Range:

The pay range for this role is: $ 145200.00 to $ 217800.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

ABOUT THE TEAM
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in – join us!

Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

From the earliest days of the pandemic, Blue Shield of California has been unyielding in our commitment to putting the health and safety of our people, our members and our communities first. As a health care company, Blue Shield requires all employees to be up to date with COVID-19 vaccination prior to start date as a condition of employment. Blue Shield will consider requests for medical or religious accommodation to this vaccination requirement prior to your start date.

The definition of "up to date with your COVID-19 vaccine" is when you have received all doses in the primary series and one booster when eligible. If you are unable to be up to date with your COVID-19 vaccine by your start date, your start date will need to be postponed and you will have 30 days to remedy. If you cannot fulfill the requirement nor obtain an accommodation within 30 days, your offer will be rescinded.